How to contact Ability World:
Mailing address for purchase orders, remittance advices and other correspondence:
Ability World Ltd
43 Svenskaby
Orton Wistow

Phone (Mon-Fri, 9am - 5pm): 0845 47 47 245
Fax: 0845 26 97 245
General enquiries, please email enquiries@ .....
Please email orders to orders@ .....

Ordering online from
You can order through our website and pay by:
  • Debit/credit Card - use either the SagePay or PayPal Secure Payments option (you don't need a PayPal account). If you have any difficulties completing your transaction please call us or email and we will be happy to help you.
  • PayPal Express
  • Cheque - select 'pay by cheque' and follow the instructions at check out, or complete the order form below and send it to us with your payment (see below). Cheques must be payable to Ability World Ltd.
We accept purchase orders
NHS, Local Authorities, Schools / Colleges and other organisations may purchase on standard credit terms. If you don't have your own order form, please download the order form from the link below.

Individuals ordering by post
If you wish to send us an order by post, please select the link below to download and print a copy of our order form.  Send your order form with payment.

VAT exemption
We do not currently charge VAT and are therefore also unable to offer exemption from VAT on qualifying products.
If you have any questions please call us on 0845 47 47 245

Delivery charges

Our delivery charges are based on your order total, as follows:
Your order total
Delivery charge
Mainland UK
£0 - 29.99
£30.00 - 99.99
£100 or more
Eurozone, Nothern Ireland & Isle of Man
€0 - 34.99
£5.00 *
€35.00 - 119.99
£10.00 *
€120.00 or more
£18.00 *
   * or Euro equivalent where relevant